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Position Responsibilities
- Collaborate with business teams to identify and assess processes suitable for automation.
- Gather, document, and analyze business requirements, pain points, and process inefficiencies.
- Develop process maps, workflow diagrams, and automation feasibility studies.
- Work closely with automation developers and solution architects to translate business needs into technical requirements.
- Facilitate workshops and discussions with stakeholders to drive process optimization.
- Define and document business process improvements, SOPs, and automation strategies.
- Support the development and testing phases by validating automated workflows against business requirements.
- Monitor and assess the impact of automation solutions post-deployment and suggest refinements.