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Business Analyst (Tech)

Salary undisclosed

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Position Responsibilities

  • Collaborate with business teams to identify and assess processes suitable for automation.
  • Gather, document, and analyze business requirements, pain points, and process inefficiencies.
  • Develop process maps, workflow diagrams, and automation feasibility studies.
  • Work closely with automation developers and solution architects to translate business needs into technical requirements.
  • Facilitate workshops and discussions with stakeholders to drive process optimization.
  • Define and document business process improvements, SOPs, and automation strategies.
  • Support the development and testing phases by validating automated workflows against business requirements.
  • Monitor and assess the impact of automation solutions post-deployment and suggest refinements.