Manager, Sales

Manager of Customer Intelligence Sales - Malaysia - Hybrid

About the job

The Customer Intelligence team is looking for a Manager Sales in Kuala Lumpur. You will be responsible for the Customer Intelligence revenue performance in the stated geography or territory. Manages a team of CI Sales Executives and Sales Development Reps. Accountable to New Recurring Revenues (software) encompassing Acquisition, Modernization and Expansion.

This role isn’t just about hitting numbers – it’s about inspiring your team, building relationships, and making an impact that resonates with customers, partners, and industry leaders.

As a Manager of Customer Intelligence Sales, you will:

• Manage and mentor a team of Account Executives, setting clear goals and fostering a culture of collaboration and excellence.
• Develop and execute sales strategies to meet and exceed team revenue targets. Focus on Sales Process, Qualification techniques and Pipeline Management.
• Represent our organization at industry events, client meetings, and networking opportunities, embodying our brand values and vision.
• Leverage matrix collaboration with internal and external support functions such as Customer Success, Customer Advisory, and Professional Services to deliver seamless customer experiences and maximize outcomes.
• Build and nurture relationships with key stakeholders, including enterprise customers and partners.
• Stay ahead of market trends, customer needs, and competitive movements to position SAS as the Marketing Technology provider of choice.

Role Competencies

• Aligning and Executing Sales Strategy - Establishing a plan to achieve the unit’s sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed
• Broadening Business Value - Exploring customers’ underlying issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward
• Coaching the Sales Team -Diagnosing areas for improving salespersons’ techniques; providing timely feedback, instruction, and guidance to strengthen specific knowledge/skill areas and optimize sales successes
• Creating an Includsing Environment -Making decisions and initiating action to ensure that business unit policies and practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation
• Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Work Location: Position is based in Malaysia. Must have full right to work in work location.

Required qualifications

• 12 years of experience in software sales, including five years in a leadership role. Demonstrated experience in successfully achieving a sales target.
• Bachelor's degree preferably in Business, Marketing, Computer Science, or quantitative field.
• Proven experience in a senior sales leadership role, within the technology or software industry.
• A track record of achieving and exceeding sales targets with enterprise-level customers.
• Strong leadership skills with experience managing and motivating diverse sales teams.
• Exceptional communication and presentation skills in English. Additional languages are a plus.
• Deep understanding of the MarTech landscape, its industries, and business culture.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
• An equivalent combination of related education, training and experience may be considered in place of the above qualifications.