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Customer Service Officer

RM 2,600 - RM 4,510 / month

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Key Responsibilities:

  • Handle customer inquiries via phone, email, or in-person, ensuring prompt and professional service.
  • Provide product information and assist with resolving customer issues related to pharmaceutical products and services.
  • Assist in processing orders, returns, and exchanges while ensuring accuracy and customer satisfaction.
  • Collaborate with pharmacy staff to ensure the seamless delivery of services to customers.
  • Maintain accurate records of customer interactions and transactions.
  • Assist with inventory management and restocking of pharmacy supplies as needed.

Requirements:

  • Diploma in Pharmacy or a related field.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and multitask effectively.
  • A passion for helping others and providing top-notch customer service.
  • Previous experience in a customer service role is a plus.

Job Type: Full-time

Pay: RM2,600.00 - RM4,510.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person