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Sales Administrator (SCADA)

RM 2,500 - RM 3,500 / month

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CTI Resources Sdn Bhd is finding Sales Administrator (SCADA).

The Sales Administrator helps the sales team by handling various administrative tasks, making sure communication is smooth, and keeping sales processes running well. This role focuses on supporting the procurement process, ensuring all paperwork and coordination are done efficiently. The ideal candidate should be well-organized, pay attention to details, and be good at multitasking.

Responsibilities

  • Support the sales team by creating quotations based on provided information.
  • Monitor customers renewal status, coordinate necessary approval letters, and ensure all documents meet company standards.
  • Facilitate and coordinate training sessions, including preparing materials and scheduling with the sales team and trainers
  • Gather feedback from customers to improve services, training, and products.
  • Maintain accurate records and databases, ensuring data integrity and confidentiality.
  • Oversee daily administrative tasks to support effective operations.
  • Ensure smooth communication between the sales team, customers, suppliers, and internal departments.
  • Assist with the procurement process, ensuring all necessary documentation and coordination are handled efficiently.
  • Coordinate office maintenance by overseeing facilities and equipment, including responding to issues, replenishing supplies, and arranging repairs.

Education Requirements

  • Diploma in Business Administration, Sales, Marketing, or Engineering.
  • Preferred one year of experience in administrative, customer service, or engineering role.
  • Fresh graduates with the right educational background are also welcome.

Competency Requirements

  • Strong organizational skills to manage tasks, maintain records, and ensure data integrity.
  • Proficient in verbal and written communication for smooth interactions with the sales team, customers, suppliers, and internal departments.
  • Attention to detail to ensure documents meet standards and accurately monitor customer renewals.
  • Customer service orientation to gather feedback and address customer needs.
  • Technical proficiency with office software and possibly CRM systems for creating quotations and maintaining databases.
  • Problem-solving skills to handle office maintenance and procurement issues efficiently.
  • Good time management to coordinate training sessions and manage daily tasks.
  • Ability to collaborate well with the sales team, trainers, and other departments for effective operations.

Personal qualities

  • Reliability
  • Attention to Detail
  • Organization
  • Communication
  • Proactive
  • Integrity
  • Adaptability

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Work Location: In person