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Front Office Assistant

RM 1,700 - RM 2,000 / month

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RESPONSIBILITIES

  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows the location and types of available rooms as well as the activities and services of the property.

JOB BENEFITS

  • A great experience in the niche market of premium Design Hotel
  • Monthly bonuses
  • Semi-annual bonuses
  • Allowances and overtime
  • Public holidays
  • Annual leave
  • Birthday leave
  • Duty meals
  • Uniform and laundry provided
  • Insurance and medical coverage
  • Career advancement opportunities
  • Discounted room stay
  • Employee referral program

Job Types: Full-time, Internship, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus