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Sale & Marketing Internship

RM 500 - RM 500 / month

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A Sales and Marketing Internship at a beauty spa typically involves a range of tasks and responsibilities aimed at promoting the spa's services and products, attracting new customers, and increasing brand visibility. Here's an outline of the typical job scope for such an internship:

1. Market Research and Analysis

  • Conduct market research to identify potential target customers and industry trends.
  • Analyze competitors' strategies and offerings to help improve the spa's positioning.
  • Gather customer feedback through surveys or social media to understand their needs and preferences.

2. Digital Marketing and Social Media Management

  • Assist in managing the spa's social media platforms (Instagram, Facebook, Twitter, etc.).
  • Create content for posts, including promotions, special offers, and new services.
  • Help with the design and execution of online campaigns (e.g., paid ads, promotions).
  • Monitor social media engagement and report on the effectiveness of campaigns.

3. Promotional Campaigns

  • Assist in organizing special promotions and seasonal offers to attract customers.
  • Help create marketing materials such as flyers, brochures, and posters.
  • Support the development of email marketing campaigns, including newsletters and special offers.

4. Customer Engagement and Relationship Management

  • Assist in handling customer inquiries via phone, email, or social media.
  • Help in maintaining relationships with existing clients through follow-ups, reminders, and feedback requests.
  • Coordinate with the spa’s team to ensure customer satisfaction and address any complaints.

5. Sales Support

  • Support the sales team in promoting services like facials, massages, and beauty treatments.
  • Help with the management of client bookings and reservations.
  • Assist in the upselling of beauty products or spa packages to customers.

6. Event Planning and Coordination

  • Assist with the planning and execution of events or promotions, such as spa launch events or monthly promotion.
  • Help organize in-store events that highlight seasonal treatments or services.

7. Reporting and Performance Tracking

  • Help track sales and marketing performance, including website traffic, conversion rates, and social media metrics.
  • Prepare reports summarizing the results of campaigns and suggest areas for improvement.

8. Collaboration and Teamwork

  • Work closely with other departments, such as spa therapists or customer service, to ensure smooth operation and customer satisfaction.
  • Attend team meetings and brainstorm ideas for new marketing initiatives.

Key Skills Needed:

  • Strong communication and interpersonal skills.
  • Creativity in content creation and campaign development.
  • Familiarity with social media platforms and digital marketing tools.
  • Basic understanding of sales strategies and customer relationship management.
  • Organizational skills and attention to detail.

Desired Qualifications:

  • A background or interest in marketing, business, or a related field.
  • Experience or passion for the beauty and wellness industry is a plus.
  • Proficiency in Microsoft Office and basic graphic design tools (e.g., Canva, Adobe).

This internship can provide valuable hands-on experience in marketing and sales, especially in a vibrant industry like beauty and wellness.

Job Type: Internship
Contract length: 4 months

Pay: RM500.00 per month

Schedule:

  • Fixed shift

Work Location: In person