Epicareer Might not Working Properly
Learn More
A

Cafe Manager

RM 2,000 - RM 2,000 / month

Checking job availability...

Original
Simplified

Key Responsibilities:

Operational Management:

  • Oversee daily operations, including opening and closing procedures, ensuring smooth service, and maintaining a clean and organized café environment.
  • Manage staff schedules, delegate tasks, and ensure adequate staffing levels.
  • Monitor inventory levels, order supplies, and manage stock to minimize waste and ensure efficient operations.
  • Handle cash management, reconcile daily sales, and ensure accurate financial records.
  • Address customer complaints and issues promptly and professionally, ensuring high levels of customer satisfaction.

Staff Management:

  • Hire, train, and develop staff, providing ongoing support and coaching.
  • Conduct performance evaluations, address employee issues, and promote a positive and productive work environment.
  • Ensure compliance with labor laws and company policies.

Customer Service:

  • Ensure all staff provide excellent customer service, creating a welcoming and positive experience for all customers.
  • Address customer inquiries and concerns promptly and professionally.
  • Build and maintain strong customer relationships.

Qualifications:

Education: SPM and above

Experience: 1 year experience in a food and beverage operational position.

Relevant certificate.

Own Transport.

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Meal provided
  • Opportunities for promotion

Schedule:

  • On call
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person