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E-Commerce Operations Intern

Salary undisclosed

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E-Commerce Operation – Intern / Executive

Cheil Greater China (hereinafter referred to as CGC), composed of the companies including

Cheil China, PengTai Interactive Advertising co.,ltd (CPTi), PengTai China co.,ltd (CPTc),

PengTai E-Commerce co.,ltd (CPTe), ColourData, etc., has about 1400 employees in

Beijing, Shanghai, Guangzhou, Shenyang, Chengdu, Hong Kong, Taipei and Seoul. CGC

proposes a concept called eFDM (end to end Fully Digitalized Marketing), from the

marketing end to the sales end of business chain, which means a multi-functional platform

including consumer analysis, brand strategy, advertising creativity, e-commerce operation

and offline activities is built on the basis of data technology to provide clients with services in

the field of integrated marketing. We link brands with the right consumers and create the

experience of multiple interactions.

Cheil's global network is distributed in 45 countries around the world, composed of Cheil

Worldwide, Barbarian, BMB, Cheil Centrade, Cheil PengTai, ColourData, Experience

Commerce, Iris, McKinney and One RX.

Job Description:

We are seeking a dynamic and energetic individual to join our team as E-Commerce

Operation – Intern / Executive (Junior/Senior Exec. role). By joining us, you will

have plenty of opportunities to learn inside out of the fast-paced ecommerce and

live commerce industry. If you’re a commercially minded and hard-working

individual, like to take initiatives at the workplace, and have a get-it-done attitude,

we’re looking for you.

Key Responsibilities:

• Resolve client issues promptly and effectively, ensuring a seamless customer experience.

• Create compelling proposals and presentations to attract new business opportunities.

• Respond knowledgeably to customer inquiries via chat regarding products and the brand.

• Coordinate with internal and external teams to ensure smooth communication and task execution.

• Provide backend platform support and assist with configuration settings. (TikTok, Shopee, Lazada)

• Foster and maintain collaborative, positive relationships with team members.

• Regularly update and maintain client correspondence, ensuring timely and professional communication.

• Assist live hosts with preparation and management of live streaming sessions, including studio setup.

• Actively participate in live streaming sessions according to the scheduled time.

• Host live streaming events, introducing, promoting, and demonstrating products while engaging with the audience.

• Perform other ad-hoc tasks as directed by management.

Requirements:

• Fluency in Bahasa Melayu and English (both spoken and written).

• Comfortable and confident on camera, with a vibrant and engaging personality.

• Willingness to work in a professional live studio environment.

• Ability to work in a fast-paced environment and be a proactive team player.

• Able to follow instructions and work independently with minimal supervision.

• Strong organizational skills, problem-solving abilities, and attention to detail.

• Creative and able to brainstorm new ideas.

• Ready to take on challenges and thrive in a team environment.

• At least a Diploma or equivalent experience.

• Fresh graduates and interns are welcome to apply.

• This is a paid intenrship

If you're energetic and eager to learn in the world of e-commerce and live streaming,

we'd love to have you on board! Opportunity to grow and learn in a fun and dynamic

environment.

Recent graduates with a positive attitude and passion are encouraged to apply.