Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Sucess Manager

Salary undisclosed
Checking job availability...
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We are currently looking for someone who is energetic and empathetic to join our team as a Customer Success Manager. You will be responsible for providing excellent customer support and ensuring customer satisfaction. Fluency in Mandarin/ Cantonese and English is required for this position.

1) Responding to customer inquiries: Promptly and professionally handle incoming calls, emails, and messages from customers. Provide accurate information and assistance regarding our confinement food delivery service.

2) Order management: Assist customers in placing orders, modifying orders, and addressing any issues related to order processing or delivery. Ensure timely and accurate order entry into the system.

3) Problem resolution: Identify and resolve customer concerns and complaints effectively. Investigate and troubleshoot issues to provide appropriate solutions or escalate to the relevant department if necessary.

4) Product knowledge: Acquire and maintain in-depth knowledge of our confinement food menu, ingredients, dietary requirements and delivery policies. Be able to answer customer questions and make appropriate recommendations.

5) Language support: Communicate effectively in Mandarin/ Cantonese and English to ensure a seamless customer experience.

6) Upselling and cross-selling: Identify opportunities to upsell and cross-sell additional products or services to customers. Use product knowledge to make relevant recommendations and increase customer satisfaction.

7) Order tracking: Monitor and track the progress of customer orders. Provide updates to customers regarding the status of their deliveries and address any delivery-related concerns.

8) Documentation and record-keeping: Maintain accurate and detailed customer records, including order information, customer preferences, and interactions. Update customer profiles and order history as necessary.

9) Customer feedback: Collect and document customer feedback, suggestions, and complaints. Convey customer insights and suggestions to the relevant teams to improve our service quality.

10) Team collaboration: Collaborate with other team members, including operations and logistics, to ensure smooth order processing and delivery. Communicate customer-related issues or trends to the team to facilitate process improvements.