
Executive, Community | KL Eco City
RM 2,500 - RM 3,000 / month
Checking job availability...
Original
Simplified
Job Summary:
We are seeking an energetic and detail-oriented Community Executive who will nurture our customer base into a passionate community. This role combines hands-on community management, social media engagement, and event support—including acting as an emcee at our workshops—with a focus on empathetic communication, creative copywriting, and data-driven analysis.
Job Description:
- Community Nurturing & Engagement:
- Transform Signature Market customers into loyal fans through genuine interactions.
- Engage with customers across social media platforms and in offline club settings.
- Actively interact, listen, and observe customer behavior to understand their daily needs and identify buying habits.
- Maintain a positive, empathetic, and professional attitude at all times.
2. Event & Workshop Management:
- Support the planning, promotion, and execution of our events and workshops.
- Take on an active role as an emcee during events, workshop ensuring smooth and engaging presentations.
- Manage backend support tasks for events, including pre-event preparations and post-event follow-ups to boost attendance and enhance participant experience.
3. Marketing & Copywriting:
- Create inspiring and persuasive copy for social media, newsletters, and event promotions.
- Develop and maintain a consistent brand voice that reflects our values and connects with the community.
4. Data Analysis & Process Management:
- Prepare analysis reports and process flow documents to capture and evaluate customer engagement and event performance.
- Use insights from data to continuously refine community engagement strategies and improve event outcomes.
5. Project & Deadline Management:
- Coordinate multiple projects with strict adherence to deadlines, ensuring all tasks—from event setup to follow-up—are completed with precision and care.