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- Supervise and coordinate floor staff for efficient operations
- Ensure prompt, courteous, and professional customer service
- Address and resolve customer complaints or operational issues
- Maintain food and beverage quality standards
- Monitor stock levels and coordinate replenishment with management
- Train new employees and provide ongoing coaching
- Conduct daily briefings on floor operations and goals
- Assist in staff scheduling and shift management
- Ensure compliance with company policies, procedures, and safety regulations
- Provide management with updates on floor activities and staff performance
- Comfortable working in a Non-halal restaurant environment
- Achieve at least SPM education
- Proven supervisory experience
- Strong Communication Skills in English, Bahasa Malaysia and Mandarin
- Strong Leadership and Interpersonal Skills
- Excellent Problem-solving Skills and attention to detail
- Proficient in inventory management and stock control
- Ability to multitask and work under pressure
- Positive attitude and team-oriented mindset
- EPF, SOCSO and EIS
- Annual leave
- Medical Leave
- Travelling allowance
- Meal allowance
- Attendance incentive
- Staff meal
- Medical benefits
- Career growth