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Compliance Assurance

RM 3,500 - RM 3,700 / month

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  • Assist in monitoring pension administration processes and controls to ensure compliance with regulatory requirements and service delivery standards;
  • Provide support in the setup and execution of quality control framework and quality plan for pension administration;
  • Support management and investigation of customers complaints and operational incidents, compile reports for internal and external stakeholders;
  • Conduct UAT testing and support in trustee onboarding and data migration;
  • Review and update procedures and guidelines on quality management monitoring, complaint management, and regulatory reporting;
  • Perform ad-hoc duties and projects as assigned.
  • Bachelor degree or equivalent education;
  • Having experience in pension administration/financial industry preferably;
  • Effective communication and interpersonal skills;
  • Self- motivated, detailed –oriented and willing to learn;
  • Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties. Strong analytical, good interpersonal and organizing skills;
  • Strong analytical, good interpersonal and organizing skills.
  • Capacity to multi-task, manage time effectively and work under pressure to fulfill assigned tasks by the timeline;
  • Proficient in PC skills (MS PowerPoints & Excel & Word).
  • Fresh graduates or candidate with less experience with demonstrated ability and interest in the position are welcome to apply.
  • Shift Allowance