
Compliance Assurance
RM 3,500 - RM 3,700 / month
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- Assist in monitoring pension administration processes and controls to ensure compliance with regulatory requirements and service delivery standards;
- Provide support in the setup and execution of quality control framework and quality plan for pension administration;
- Support management and investigation of customers complaints and operational incidents, compile reports for internal and external stakeholders;
- Conduct UAT testing and support in trustee onboarding and data migration;
- Review and update procedures and guidelines on quality management monitoring, complaint management, and regulatory reporting;
- Perform ad-hoc duties and projects as assigned.
- Bachelor degree or equivalent education;
- Having experience in pension administration/financial industry preferably;
- Effective communication and interpersonal skills;
- Self- motivated, detailed –oriented and willing to learn;
- Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties. Strong analytical, good interpersonal and organizing skills;
- Strong analytical, good interpersonal and organizing skills.
- Capacity to multi-task, manage time effectively and work under pressure to fulfill assigned tasks by the timeline;
- Proficient in PC skills (MS PowerPoints & Excel & Word).
- Fresh graduates or candidate with less experience with demonstrated ability and interest in the position are welcome to apply.
- Shift Allowance