
Telesales(Mandarin) Fresh Grad
• Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
• Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.
• To perform telesales for all Insurance Product (Auto & Credit Life)
• To promote TCAP EZ Connect app to non-app users and to increase the number of FPX transactions.
• To perform relief functions assigned during the absence of any team member
Position: Telesales
Location: Bandar Utama Utama Petaling Jaya Selangor 47800 Malaysia
Work Timing & Days - Mon - Fri, 8.00am-5.30 pm
Role: Permanent
Salary: RM2,800 - RM3,100 (Fresh Grad) / RM3,500 (Experienced)
- Prefer BPO or Prefer telesales experience-promote car insurance to exisiting customers, no commission because telesales is part of KPI.
• Min Diploma/Degree in any field
• Min 1 year of working experience in Customer Service field
• Effective in multitasking, fast learner, a strong team player
• Good communication and interpersonal skills.
• Well versed in English and Chinese.
- Permanent Job
- 5 days a week (Mon - Fri)
- Normal working hour(8.00 am-5.30 pm)