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Japanese-Speaking Customer Service Representative (Native & Non-Native)

RM 6,000 - RM 6,900 / month

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  • Customer Support – Provide timely assistance via inbound/outbound calls & email.
  • Secure Transactions – Handle payments & client information with accuracy and confidentiality.
  • Issue Resolution – Efficiently resolve problems & complaints.
  • Needs Assessment – Identify customer needs and offer relevant solutions.
  • Brand Protection – Proactively support customers to maintain brand loyalty.
  • Japanese Speaker – Native or JLPT N2 and above.
  • Fresh Graduates Welcome – No experience required.
  • Self-Motivated & Resilient – Maintain consistent service standards.
  • Problem-Solving Skills – Proactive in improving processes.
  • Strong Communication – Clear and professional interaction.
  • Calm & Methodical – Effective decision-making under pressure.
  • Willing to Relocate – Based in Kuala Lumpur.
  • Rotational Shift – Flexibility to work in different time slots.
  • Salary: Up to RM6,900
  • Language Allowance: RM1,000
  • Leave Entitlements: Annual & Medical Leave
  • Statutory Contributions: EPF, SOCSO, EIS
  • Medical Insurance: Comprehensive Coverage
  • Housing Allowance: For EP Holders
  • Working Visa: Provided if needed