
Japanese-Speaking Customer Service Representative (Native & Non-Native)
RM 6,000 - RM 6,900 / month
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- Customer Support – Provide timely assistance via inbound/outbound calls & email.
- Secure Transactions – Handle payments & client information with accuracy and confidentiality.
- Issue Resolution – Efficiently resolve problems & complaints.
- Needs Assessment – Identify customer needs and offer relevant solutions.
- Brand Protection – Proactively support customers to maintain brand loyalty.
- Secure Transactions – Handle payments & client information with accuracy and confidentiality.
- Japanese Speaker – Native or JLPT N2 and above.
- Fresh Graduates Welcome – No experience required.
- Self-Motivated & Resilient – Maintain consistent service standards.
- Problem-Solving Skills – Proactive in improving processes.
- Strong Communication – Clear and professional interaction.
- Calm & Methodical – Effective decision-making under pressure.
- Willing to Relocate – Based in Kuala Lumpur.
- Rotational Shift – Flexibility to work in different time slots.
- Fresh Graduates Welcome – No experience required.
- Salary: Up to RM6,900
- Language Allowance: RM1,000
- Leave Entitlements: Annual & Medical Leave
- Statutory Contributions: EPF, SOCSO, EIS
- Medical Insurance: Comprehensive Coverage
- Housing Allowance: For EP Holders
- Working Visa: Provided if needed
- Language Allowance: RM1,000