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Mandarin Onboarding Analyst (Penang) - Need Experienced

RM 4,000 - RM 4,500 / month

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  • Onboard customers from the moment they sign-up until their first transaction. Help them go through sign up, account verification and account setup.
  • Work closely with relevant internal stakeholders (compliance, product, marketing, etc) to facilitate onboarding customers.
  • Be responsible for ensuring all client records are compliant with Anti-Money Laundering (AML) and Know Your Client (KYC) regulatory standards in a timely fashion.
  • Minimum 2 years of work experience in onboarding and customer success.
  • Analytical and proficient in written and verbal communication skills in English and Mandarin.
  • Strong communication skills. Communication is clear, concise, and professional.
  • Willing to work on rotating shifts (including weekends).
  • Need to work experience in KYC OR AML.
  • 5 working days - Rotational Shift
  • Provide training
  • EPF & SOSCO
  • Provide allowance
  • Willing relocate work in George Town, Pulau Penang.