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Technical Support & Project Management Intern

RM 1,200 - RM 1,200 / month

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Job Description

  • Unique opportunity to build your own team
  • Vibrant and dynamic work environment
  • Great growth potential in a fast-growing AI and Cloud industry

Tapway is growing fast and is looking to expand our research and development team. Thus, we are looking for a Project Management Engineering Intern to join our talented team. Responsibilities include:

Procurement and Documentation Support

  • Work as Assistant Project Manager / Project Coordinator on assisting the Project Manager in managing procurement processes and documentation
  • Prepare and review purchase orders, variance order, delivery order ensuring accuracy and completeness.
  • Track and monitor procurement timelines to ensure timely delivery of materials and services.
  • Maintain accurate procurement records and documentation.
  • Assist in the creation of project reports, meeting minutes, and progress update materials.

Technical Support Assistance

  • Provide ad hoc assistance to the Technical Support Engineer in handling client support tickets.
  • Triage incoming support tickets, ensuring they are categorized and prioritized appropriately.
  • Communicate with clients to gather necessary information and provide status updates.
  • Collaborate with the Technical Support Engineer to resolve issues and close tickets in a timely manner.