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Project Support Executive

RM 2,300 - RM 2,800 / month

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  • Conduct proposal writing for clients.
  • Handling confirmed projects, including project plans or timelines, progress reports, and status updates to the Head of the Department.
  • Conduct QC for items for the trip before handover to the Tour Manager / Tour Coordinator.
  • Liaising with suppliers for printing and branding items.
  • Handling claims with insurance companies for post-trip issues such as lost luggage, baggage damage, travel delay, etc.
  • Maintaining proper filing records and keeping complete documents.
  • Collaborate closely with project team members, perform ad hoc tasks as and when needed, and provide assistance and support as needed.
  • Preparing post-trip costing, bills, and travel evaluation reports.
  • Conduct a research and project brief for a creative designer/video editor.
  • Applicable for Malaysian citizens only.
  • SPM/Diploma/Degree or higher academic qualifications (preferably in Travel & Tourism).
  • Minimum 2 years’ experience in the travel industry is preferred.
  • Fresh graduate is welcome to apply.
  • Good Communication and Writing Skills in English and Bahasa Malaysia. Additional language is preferred.
  • Computer literate: MS Office is compulsory, especially Words & PowerPoints & Excel.
  • Basic skills in Canva / Photoshop / Illustrator.
  • Able to work as a team and independently with minimum supervision.
  • Willing to work flexible hours, self-motivated, and committed to delivering quality service.
  • Familiarity with rules, regulations, best practices, and performance standards.
  • Resilience to cope with pressure at peak times.
  • Strong Time Management Skills; able to prioritize and organize a varied work schedule.
  • Pleasant personality, dynamic, and a positive attitude.
  • A team player with a friendly outgoing personality.
  • Fast pace, multitasking, creative & well organized.
  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Project incentive
  • Yearly increment
  • Overseas company trip
  • Yearly bonus
  • Performance bonus
  • Flexible working hours
  • Staff meal
  • Training provided
  • 5 Working days