
Assistant Store Manager/ Store Manager (Chloe Fragrance/ Gucci Beauty, Kuala Lumpur - Pavilion)
RM 6,500 - RM 6,500 / month
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Store Manager/ Assistant Store Manager
Kuala Lumpur
THE ROLE
Join the world of refined luxury and sophistication as a Store Manager in Kuala Lumpur - Pavilion, where we transcend conventional beauty norms. We are seeking an accomplished and highly skilled professional to lead our exclusive boutique store, defining the epitome of customer service and elevating the retail experience.
As the Store Manager, you will play a crucial role in shaping the boutique's ambiance and ensuring that every visitor receives an unparalleled level of service.
RESPONSIBILITIES
- Leadership and Team Management: Lead boutique associates to deliver exceptional customer service and conduct regular training sessions and performance reviews.
- Customer Experience - Create a luxurious and welcoming atmosphere in the boutique. Addressing any customer feedback promptly with utmost sensitivity
- Inventory Management - Maintain optimal stock levels and implement inventory control measures.
- Sales Performance - Sales targets, implement promotions, and analyze sales data.
- Operations - Ensure compliance with policies, oversee day-to-day operations, and manage the boutique's budget.
- Ambassador - Embody the brand's values, represent the boutique at events, and collaborate on marketing initiatives.
REQUIREMENTS:
- Proven retail management experience, specializing in beauty environment
- Strong leadership, team management, and customer service skills.
- Demonstrated success in meeting and surpassing sales targets.
- Excellent organizational and problem-solving abilities.
- Proficiency in retail management software and Microsoft Office Suite.
- Ability to thrive in a fast-paced and dynamic environment.