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E-Commerce Specialist

RM 3,500 - RM 5,000 / month

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Key Responsibilities:

  • Strong understanding of Shopee, Lazada, TikTok Shop seller platforms.
  • Ability to analyze sales performance & optimize listings.
  • Familiarity with order processing & customer service.
  • Experience in multi social media campaigns & ad serving tools (Facebook, Instagram, TikTok, Xiao Hong Shu, LinkedIn & etc).
  • Proficiency in social media management, content creation, and editing (Adobe software).
  • Excellent multitasking, communication & problem-solving skills.
  • Strong attention to detail & ability to work in a fast-paced environment.
  • Self-motivated, goal-oriented & able to work independently.
  • Proficient in English/Bahasa speaking & writing.
  • Maintain professionalism & avoid personal activities during work hours.
  • Ability to manage multiple projects efficiently & meet deadlines.
  • Prohibited and avoid personal or phone activities during work hours.

Job Title:Digital Marketing / E-Commerce Specialist cum Graphic Designer

Key Responsibilities:

1.E-Commerce Management

Optimize product listings on Shopee, Lazada, TikTok Shop & others.

Ensure accurate descriptions, pricing & stock availability.

Track analytics & improve performance.

2.Sales & Promotions

Plan & execute sales campaigns, vouchers & promotions.

Work with marketing to develop promotional strategies.

Analyze & optimize campaign effectiveness.

3.Order & Inventory

Coordinate with warehouse & logistics for timely fulfillment.

Monitor stock & prevent shortages.

Work with suppliers to manage inventory.

4.Customer Service

Respond to inquiries & resolve issues promptly.

Process refunds/returns & enhance customer satisfaction.

Improve response times & service levels.

5.Market Research

Benchmark competitor prices & suggest pricing strategies.

Stay updated on industry trends & customer preferences.

Recommend new product opportunities.

6.Content & Marketing

Assist in product content creation (images, descriptions).

Support social media & live-stream promotions.

Ensure engaging content to boost conversions.

7.Digital Media & Content

Design & execute digital marketing campaigns.

Create & manage website, blogs, live videos & press releases.

Handle daily social media updates & weekly summaries.

Develop creative marketing ideas to enhance brand awareness.

8.Graphic Design & Branding

Create social media posts, marketing & corporate materials.

Maintain brand consistency across marketing, sales & product teams.

Implement direct marketing strategies to boost profitability.

9.Performance Tracking

Measure & report campaign performance (ROI & KPIs).

Stay updated on digital media trends.

Optimize marketing efforts to increase engagement & lead generation.

Benefits:

Competitive salary and performance-based bonuses.

Opportunities for professional development and career growth.

Employee discounts on company products.