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CUSTOMER SERVICE DATA ENTRY OFFICER

RM 2,200 - RM 2,200 / month

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  • Manage and maintain office files, records, and documents.
  • Prepare and process invoices, purchase orders, and delivery notes.
  • Respond to customer inquiries via phone, Whatsapp, and Live-Chats.
  • Handle customer inquiry, returns, and exchanges in a professional and timely manner.
  • Process customer orders and ensure accurate data entry into the system.
  • Provide product information, including features, pricing, and availability.
  • Assist customers in tracking their orders and resolving delivery issues.
  • Communicate effectively with customers to build and maintain strong relationships.
  • Assist in various ad-hoc tasks as assigned by the management.
  • Contribute to the continuous improvement of processes and workflows.
  • Support the team in achieving company goals and objectives.
  • Working days : Monday - Friday (09.00am - 06.00pm)
  • Working days : Saturday (09.00am - 01.00pm)