
CUSTOMER SERVICE DATA ENTRY OFFICER
RM 2,200 - RM 2,200 / month
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- Manage and maintain office files, records, and documents.
- Prepare and process invoices, purchase orders, and delivery notes.
- Respond to customer inquiries via phone, Whatsapp, and Live-Chats.
- Handle customer inquiry, returns, and exchanges in a professional and timely manner.
- Process customer orders and ensure accurate data entry into the system.
- Provide product information, including features, pricing, and availability.
- Assist customers in tracking their orders and resolving delivery issues.
- Communicate effectively with customers to build and maintain strong relationships.
- Assist in various ad-hoc tasks as assigned by the management.
- Contribute to the continuous improvement of processes and workflows.
- Support the team in achieving company goals and objectives.
- Working days : Monday - Friday (09.00am - 06.00pm)
- Working days : Saturday (09.00am - 01.00pm)