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Operation & Key Account Manager

RM 3,000 - RM 3,000 / month

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  • Customer Interaction:
    • Acquire a thorough understanding of key customer needs and requirements.
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Problem Resolution:
    • Prepare regular reports of progress and forecasts to internal and external stakeholders.
    • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Order Management:
    • Assist customers with booking services and follow up on their requests.
    • Monitor and ensure smooth delivery or service execution.
  • Skills:

    • Excellent verbal and written communication skills.
    • Strong problem-solving and decision-making abilities.
    • Proficient in Google Docs & Sheets
    • Ability to handle high-pressure situations with patience and professionalism.