
Operation & Key Account Manager
RM 3,000 - RM 3,000 / month
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- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Assist customers with booking services and follow up on their requests.
- Monitor and ensure smooth delivery or service execution.
Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficient in Google Docs & Sheets
- Ability to handle high-pressure situations with patience and professionalism.