
Mandarin-Speaking Customer Service – No Midnight Shifts
RM 2,800 - RM 3,300 / month
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- Customer Interaction & Support: Handle inquiries via phone, email, or chat related to cable services, including new activations, billing, and package upgrades.
- Compliance & Customer Satisfaction: Ensure adherence to company policies, data privacy regulations, and industry standards. Conduct follow-ups to confirm issue resolution and customer satisfaction.
- Education: Fresh graduates welcome (SPM holders eligible); Bachelor's degree is a plus.
- Language Skills: Fluent in Mandarin & English (verbal & written).
- Technical Skills: Basic computer proficiency, including MS Office & online communication tools.
- Location: Willing to relocate to Petaling Jaya.
- Working Hours: Rotational shifts (8 AM - 9 PM).
- Language Skills: Fluent in Mandarin & English (verbal & written).
- Training Provided – Comprehensive onboarding and skill development.
- Language Allowance – Additional compensation for language proficiency.
- Work Schedule – 5 working days, 9-hour shifts between 8 AM - 9 PM.
- EPF & SOCSO – Full statutory contributions.
- Annual & Medical Leave – Paid time off for personal and health needs.
- Language Allowance – Additional compensation for language proficiency.