
Admin (Mandarin Speaker)
RM 2,100 - RM 2,500 / month
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Administration & Daily Operations
- Assist the team with data organization, tracking course registrations, and conversion rates.
- Monitor the progress of training courses to ensure timely completion of tasks.
Online Course & Student Management
- Maintain the student database, manage registrations and renewals.
- Handle student inquiries, registrations, and document organization.
- Follow up on training feedback and satisfaction surveys.
- Assist with course scheduling and coordination.
Customer Service
- Answer phone calls and resolve customer issues.
- Respond to emails.
- Reply to customer inquiries on WhatsApp.
- Handle customer inquiries on social platforms (Facebook Messenger, Facebook comments, Xiaohongshu).
- Send WhatsApp reminders.
- Compile FAQs to improve service efficiency.
- Issue invoices.
Content Support & Community Management
- Assist in organizing training materials, PowerPoint presentations, and course recordings for upload to the learning platform.
- Support short video content management, including script organization, scheduling, and data tracking.
- Monitor community engagement and organize online interactions.
Other Support
- Handle other ad-hoc tasks assigned by leadership.
- Support the marketing or sales team with event planning, data organization, etc.
- Assist with the boss’s schedule, including meeting arrangements, business trips, and live streaming schedules.
- Carry out other tasks assigned by leadership.
- Experience in administrative management and customer service is preferred.
- Strong communication and teamwork skills, able to communicate effectively with students, instructors, and the marketing team.
- Proficient in Excel, PowerPoint, and Word.
- Strong sense of responsibility, able to handle multiple tasks efficiently and work under pressure.
- Positive attitude with a strong willingness to learn and grow.
- Proficient in listening, writing, and reading in Mandarin .
- Access to various courses to help you grow and become a better version of yourself.
- A young and dynamic team (mainly born in the '90s and '00s).
- A harmonious work environment – listen to music, enjoy snacks.
- No office politics.
- Work with outstanding people on meaningful projects.
- EPF, SOSCO, EIS,
- 12 days Annual Leave,
- Medical claims.
Work Environment:
Learn and grow together as a team.
Work Location:
Kepong, Metro Prima.