Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Work From Home(Cantonese Speaker)FC01

  • Full Time, remote
  • Agensi Pekerjaan Career International FOS Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 3,500 - RM 4,500 / month
Checking job availability...
Original
Simplified

ROLE POSITIONING AND OBJECTIVES:

Service Executive (SE) is responsible for answering incoming transactions, solving order related problems and providing quality service that exceeds customer’s expectation via chats. An SE is required to represent the organisation appropriately to all customers and partners.

WHAT YOU WILL OWN:

Assist customer issues via chat with excellent quality customer service.

Coordinate between customers/vendors/riders and other teams to identify and troubleshoot daily operational issues swiftly and effectively.

Listen attentively to customer needs/concerns and demonstrate empathy while maximising opportunity to build rapport with the customer

Perform proactive follow up with other support team members to ensure efficient resolution to customer requests.

Develop excellent product knowledge to enhance customers’ experience and support.

Adhere to the quality process set to ensure that we are providing accurate and timely service to the customers.

Handle complaints, and provide appropriate solutions and alternatives within the allocated time.

Grow as part of Live Operations in line with our client values and COE principles.

Work on personal and team goals as part of a dynamic team in a fast paced environment.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

Fresh graduates are welcomed.

SPM Holder with at least 1 year working experience in customer service field

Speak Cantonese

Can write in Traditional MANDARIN

Detail-oriented

Basic English communication skills

Well versed in local language

Preferably with strong computer navigation skills

Familiarity with Google Suite

Must be able to work on rotational shifts including night shift (Public Holidays & Weekends)

Typing speed of at least 40 wpm with 95% accuracy

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Signing bonus
  • Yearly bonus

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Cantonese (Preferred)

Work Location: In person