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Customer Support Specialist

RM 1,800 - RM 3,000 / month

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Customer Support Specialist

Location: IOI Business Park, Puchong, Selangor
Work Schedule: 4-day workweek, 3 days off (Night Shift Allowance Provided)

Job Responsibilities:

  • Handle customer inquiries via calls, emails, and chat regarding GPS tracking solutions.
  • Provide technical support and troubleshooting assistance to resolve issues efficiently.
  • Guide customers on the usage of GPS systems and features.
  • Coordinate with internal teams for issue resolution and follow-ups.
  • Maintain accurate records of customer interactions in the system.
  • Ensure customer satisfaction and provide proactive support.

What We Offer:

  • Competitive salary
  • Yearly Increment
  • Yearly Bonus
  • Medical Claim
  • 4-day workweek with 3 days off (Schedule Basis).
  • Opportunities for career growth and skill development.
  • Supportive and dynamic work environment in a tech-driven industry/IOT.

Join us and be part of a team that’s revolutionizing GPS technology!

Job Type: Full-time

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

  • Flexible schedule
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Night shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Experience:

  • Customer service: 1 year (Required)

Location:

  • Puchong (Preferred)

Work Location: In person