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Customer Support Specialist
RM 1,800 - RM 3,000 / month
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Customer Support Specialist
Location: IOI Business Park, Puchong, Selangor
Work Schedule: 4-day workweek, 3 days off (Night Shift Allowance Provided)
Job Responsibilities:
- Handle customer inquiries via calls, emails, and chat regarding GPS tracking solutions.
- Provide technical support and troubleshooting assistance to resolve issues efficiently.
- Guide customers on the usage of GPS systems and features.
- Coordinate with internal teams for issue resolution and follow-ups.
- Maintain accurate records of customer interactions in the system.
- Ensure customer satisfaction and provide proactive support.
What We Offer:
- Competitive salary
- Yearly Increment
- Yearly Bonus
- Medical Claim
- 4-day workweek with 3 days off (Schedule Basis).
- Opportunities for career growth and skill development.
- Supportive and dynamic work environment in a tech-driven industry/IOT.
Join us and be part of a team that’s revolutionizing GPS technology!
Job Type: Full-time
Pay: RM1,800.00 - RM3,000.00 per month
Benefits:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Experience:
- Customer service: 1 year (Required)
Location:
- Puchong (Preferred)
Work Location: In person