Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Korean Customer Service (International Travel)

RM 9,000 - RM 9,000 / month
Checking job availability...
Original
Simplified
  • Customer Online Consultation and Support:
  • You will be the primary point of contact for customers through online platforms, addressing their queries and concerns in a timely and professional manner.
  • Your role is to provide accurate, clear, and concise answers to customers, ensuring their issues are resolved or their questions answered to their satisfaction.
  • You'll need to be knowledgeable about the company’s products or services and able to provide troubleshooting or clarification as necessary.
  • Effective Communication and Collaboration:
  • Maintain an open line of communication with other departments such as sales, technical support, or logistics to ensure customer needs are met quickly and accurately.
  • You will collaborate with internal teams to gather required information or escalate issues that may need further attention or expertise.
  • Exceeding Customer Expectations:
  • The goal is not only to meet basic customer service standards but to go above and beyond in providing an exceptional customer experience.
  • This includes ensuring customers feel heard, valued, and that their concerns are addressed efficiently.
  • You will also ensure that customers are provided with accurate and complete information, which helps build trust and satisfaction.
  • Team Collaboration and KPI Achievement:
  • You will work as part of a team, aiming to achieve shared goals and targets related to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
  • KPIs could include response time, resolution time, customer satisfaction ratings, or issue escalation rates, while SLAs are the predefined expectations for service delivery such as response time or resolution time.
  • Active participation in team efforts to achieve these targets will be crucial to your role.

Job Requirements

  • Proficient in both Korean and English, with the ability to converse fluently in both languages.
  • Must hold a minimum of TOPIK Level 4 or higher, or be a graduate of a university in Korea.
  • Educational qualifications: SPM, UEC, O-level, or equivalent and above.
  • Willing to work in a 24/7 rotational shift schedule.
  • Fresh graduates are encouraged to apply.
  • A minimum of six months of customer service experience is preferred, but not required.

Job Type: Full-time

Pay: RM9,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

License/Certification:

  • TOPIK Level 4 or higher certificate/graduated in Korea (Required)

Work Location: In person