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Service Crew

RM 1,800 - RM 2,100 / month

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Duties and Responsibilities:

  • To have full knowledge of all menu items and able to interpret in any customer’s queries about our product accurately.
  • Setting up of café for dine in, include setting up tables and ensuring general cleanliness of the café.
  • Manage customer queries in a friendly, timely and efficient manner.
  • Maintain positive attitude and resolved customer complaints promptly.
  • Write customers’ food orders and enter orders into POS system for transmittal to kitchen.
  • Handled cash and credit card transaction accurately.
  • Present menu and serve food or beverages to customer.
  • Able to recommend and upsell the food & beverage to customer.
  • Clean tables after customers have finished dining.
  • Ensure server stations are adequate stocks with necessary cutlery, tableware linen and other service requirements.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpets, tidying server station and others.
  • Perform other ad- hoc duties as assigned.

Position Requirement:

  • Qualifications: minimum SPM/ STPM.
  • Good communication skills. Required language(s): English.
  • Able to work on shifts, weekends and during Public Holidays.
  • Patience and friendly attitude.
  • Pleasant personality and team player who is highly independent self-motivated results-oriented.
  • Excellent verbal communication skills.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,100.00 per month

Benefits:

  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Holidays
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person