Epicareer Might not Working Properly
Learn More

Service Advisor

RM 1,600 - RM 3,400 / month

Checking job availability...

Original
Simplified

Job Requirement :

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.

· At least 1 year(s) of working experience in the related field is required for this position.

· Customer service experience is an added advantage

· Able to communicate effectively and clearly to customers and the servicing team.

· Able to write effectively and clearly to customers and the servicing team.

Responsibility:

· Greeting customers and helping them determine repairs and relevant costs

· Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs

· Answering customer questions about service outcomes and consulting with technicians when necessary

· Informing customers about potential cost savings and warranty protections

· Greeting customers and helping them determine repairs and relevant costs

· Overseeing and managing the service center’s scheduling and workflow

· Informing customers of changes in service or when their vehicle is ready to be picked up

· Scheduling service appointments for existing customers and prospect customers

· Handle calls and inquiries from customers, follow up with customers

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,600.00 - RM3,400.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Gym membership
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Expected Salary
  • Current Salary

Experience:

  • Customer Service: 1 year (Required)
  • Service Advisor: 1 year (Required)