Branch Manager (Plaza Low Yat)

Job Description: We are seeking an experienced and dynamic Branch Manager to lead our computer shop. The successful candidate will oversee daily operations, manage staff, drive sales, and ensure customer satisfaction.

Responsibilities:

• Oversee daily store operations and staff management.
• Achieve sales targets and manage inventory.
• Plan and execute promotions and marketing activities.
• Prepare and manage the branch budget.
• Provide training and development for staff.
• Maintain store appearance and safety compliance.

Store Operations

• Manage Daily Operations: Oversee all daily activities of the computer shop, ensuring smooth and efficient operations.
• Staff Supervision: Lead and manage a team of sales associates, technicians, and support staff.
• Customer Service: Ensure excellent customer service standards are maintained and address any customer issues or complaints.

Sales and Marketing

• Sales Targets: Set and achieve sales goals and targets for the branch.
• Promotions: Plan and execute in-store promotions and marketing activities to drive sales.
• Product Knowledge: Ensure that all staff are well-trained on the features and benefits of the products.

Inventory Management

• Stock Control: Monitor inventory levels, order new stock, and manage stock rotation to minimize losses.
• Supplier Relations: Work with suppliers to ensure timely delivery of products and negotiate favorable terms.

Financial Management

• Budgeting: Prepare and manage the branch budget, including expenses and revenue.
• Financial Reporting: Generate financial reports, including sales reports, profit and loss statements, and inventory reports.

Staff Development

• Training: Provide training and development opportunities for staff to enhance their skills and performance.
• Performance Evaluation: Conduct regular performance reviews and provide feedback to staff.

Store Maintenance

• Store Appearance: Ensure the store is clean, well-organized, and visually appealing.
• Safety Compliance: Maintain a safe working environment and ensure compliance with health and safety regulations.

Job Type: Full-time

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• how much is your expectation?

Experience:

• branch manager: 1 year (Preferred)