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Braun Büffel - Sales Associate (The Gardens, KL

RM 1,700 - RM 5,000 / month

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Operations

  • Ensure merchandise is regularly replenished.
  • Gathering of data required for the following reports pertaining to Sales, Customer Service.
  • To adhere to day-to-day opening and closing operational procedures
  • Ensure all monies and sales transactions are accordance to the operation procedures.

Sales

  • To achieve individual and boutique sales target on a monthly basis.

Customer Service

  • To provide exemplary customer services ensuring high standards of performance in service excellence.
  • To ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
  • Uphold the company’s image as a prestigious and luxurious brand at all times.
  • To support the basics for after sales service.
  • To support, increase and update the customer database.

Grooming

  • To be presentable and well groomed at all times.
  • To abide to the Retail Grooming Standard.

Stock/ Inventory Management

  • Responsible for the inventory and monthly stock count assigned by the Boutique Manager.
  • Ensure stock count corresponds to computerized records by conducting stock count for daily opening and closing. Discrepancies must be settled within 2–3 days.
  • Update range plan daily and according to shipment.
  • Qualitative security measures to prevent theft and pilferage.
  • Maintain timely stock control documentation by regularly updating records.
  • Daily review on merchandising pertaining to:

a) Minimize shrinkages and inform the Managers immediately of any stock discrepancy.

b) Update and replenishment all packaging materials and control wastage.

Housekeeping

  • Ensure the store is kept neat and tidy at all times.
  • Ensure proper care for stocks, fixtures and furniture within the store.
  • Visual displays and merchandising to be in accordance with and must be of high standards.
  • To have and maintain at all times competent product knowledge.
  • Initiative and proactive. Always maintain good rapport and communication with colleagues and customers.

Job Types: Full-time, Part-time, Contract

Pay: RM1,700.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay