
Customer Service Executive (ManCan Speaker) | Travel Agency Project | April 2025 intake
RM 4,000 - RM 4,000 / month
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JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Able to communicate in Mandarin and Cantonese since it will be dealing with Mandarin and Cantonese speakers.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
JOB DESCRIPTION:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Job Types: Full-time, Contract
Pay: Up to RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Preferred)
Language:
- English (Required)
- Mandarin (Required)
- Cantonese (Required)