
Client Service Department Assistant
Job Title: Client Service Department Assistant
Job Summary:
- Provide support to the Client Service Department.
- Handle documentation, client communication, and reporting.
- Assist in coordinating client-related activities and service requests.
Key Responsibilities – General
- Maintain and organize client-related documents and records.
- Handle data entry, and invoices
- Prepare and update client reports on service performance.
- Assist in processing paperwork for client
Key Responsibilities – Staff Coordination & Support
- Assist in scheduling and coordinating client meetings.
- Track and update client service requests and status.
- Ensure all client inquiries and complaints are documented and escalated.
- Provide follow-up support for client-related issues.
Key Responsibilities – Communication & Client Support
- Respond to emails and calls from clients regarding service inquiries.
- Liaise with internal departments to ensure smooth service delivery.
- Prepare client communication materials, including reports and presentations.
- Maintain good relationships with clients and provide timely updates.
Key Responsibilities – Office Support & Logistics
- Manage uniforms & equipment.
- Assist in event coordination, including client meetings and engagement activities.
Requirements
Diploma/Degree in Business Admin, Customer Service, or related field.
1-2 years of administrative or client service experience.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong communication and interpersonal skills.
Detail-oriented with good problem-solving abilities.
Able to work independently and manage multiple tasks.
CONTACT US : (011-16717283) Hidayah
Job Type: Contract
Contract length: 12 months
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Work Location: In person