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Client Service Department Assistant

RM 2,000 - RM 2,500 / month

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Job Title: Client Service Department Assistant

Job Summary:

  • Provide support to the Client Service Department.
  • Handle documentation, client communication, and reporting.
  • Assist in coordinating client-related activities and service requests.

Key Responsibilities – General

  • Maintain and organize client-related documents and records.
  • Handle data entry, and invoices
  • Prepare and update client reports on service performance.
  • Assist in processing paperwork for client

Key Responsibilities – Staff Coordination & Support

  • Assist in scheduling and coordinating client meetings.
  • Track and update client service requests and status.
  • Ensure all client inquiries and complaints are documented and escalated.
  • Provide follow-up support for client-related issues.

Key Responsibilities – Communication & Client Support

  • Respond to emails and calls from clients regarding service inquiries.
  • Liaise with internal departments to ensure smooth service delivery.
  • Prepare client communication materials, including reports and presentations.
  • Maintain good relationships with clients and provide timely updates.

Key Responsibilities – Office Support & Logistics

  • Manage uniforms & equipment.
  • Assist in event coordination, including client meetings and engagement activities.

Requirements

Diploma/Degree in Business Admin, Customer Service, or related field.
1-2 years of administrative or client service experience.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong communication and interpersonal skills.
Detail-oriented with good problem-solving abilities.
Able to work independently and manage multiple tasks.

CONTACT US : (011-16717283) Hidayah

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Work Location: In person