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L2 Apps Support - Banking Sector

RM 5,000 - RM 7,000 / month

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L2 Apps support

Competencies and Skills

  • Bachelor’s Degree or equivalent experience required
  • At least 2 years of hands-on experience as production support engineer
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • Strong critical thinker with problem solving aptitude.
  • General banking knowledge or Banking knowledge related to online banking
  • Represent production support for the suite of apps in the domain in Agile stand-ups, planning sessions and deployment activities.
  • Drive improvements to processes and design enhancements to automation to continuously improve the production environment.
  • Identify reoccurring issues and work with IT & Business partners to remediate using the problem management process.

Job Specification

Technical/Functional Skills

  • Ability to use a wide variety of open source technologies and cloud services
  • Expertise with containerization technologies, including Websphere etc.
  • Hands-on experience in Unix/Linux systems and SQL.
  • Good interpersonal and communication skills at all levels.
  • Strong verbal, written & presentation skills.
  • Good knowledge in IBM Websphere, DB2. MySQL
  • Additional – Knowledge in Monitoring tools (e.g. Dynatrace) is preferred.

Job Type: Full-time

Pay: RM5,000.00 - RM7,000.00 per month