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L2 Apps Support - Banking Sector
RM 5,000 - RM 7,000 / month
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L2 Apps support
Competencies and Skills
- Bachelor’s Degree or equivalent experience required
- At least 2 years of hands-on experience as production support engineer
- Knowledge of best practices and IT operations in an always-up, always-available service
- Strong critical thinker with problem solving aptitude.
- General banking knowledge or Banking knowledge related to online banking
- Represent production support for the suite of apps in the domain in Agile stand-ups, planning sessions and deployment activities.
- Drive improvements to processes and design enhancements to automation to continuously improve the production environment.
- Identify reoccurring issues and work with IT & Business partners to remediate using the problem management process.
Job Specification
Technical/Functional Skills
- Ability to use a wide variety of open source technologies and cloud services
- Expertise with containerization technologies, including Websphere etc.
- Hands-on experience in Unix/Linux systems and SQL.
- Good interpersonal and communication skills at all levels.
- Strong verbal, written & presentation skills.
- Good knowledge in IBM Websphere, DB2. MySQL
- Additional – Knowledge in Monitoring tools (e.g. Dynatrace) is preferred.
Job Type: Full-time
Pay: RM5,000.00 - RM7,000.00 per month