S
Duty Manager
RM 3,500 - RM 4,000 / month
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Operations Management:
- Supervise daily operations to ensure efficiency and adherence to company standards.
- Monitor staff performance and provide guidance as needed.
- Ensure smooth coordination between different departments.
- Handle emergencies and resolve operational challenges promptly.
Customer Service:
- Maintain high customer satisfaction levels by addressing complaints and concerns professionally.
- Ensure guests receive excellent service and a positive experience.
- Handle VIP guests and special requests.
Staff Management:
- Lead and motivate staff to maintain productivity and morale.
- Conduct briefings and provide necessary training.
- Assist in shift scheduling and workforce management.
Financial & Administrative Duties:
- Oversee cash handling and ensure proper financial procedures are followed.
- Maintain reports on daily activities, incidents, and operational challenges.
- Assist in budgeting and cost control when necessary.
Health & Safety Compliance:
- Ensure workplace safety and adherence to company policies.
- Handle emergency situations, such as fire safety, first aid, or security incidents.
Key Skills & Qualifications:
- Proven experience in a supervisory or managerial role.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure in a fast-paced environment.
- Knowledge of health and safety regulations.
Work Schedule & Environment:
- Flexible to work shifts, including weekends and holidays.
- Active role, requiring movement across various areas of the workplace
Job Type: Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Meal provided
Schedule:
- Day shift
Work Location: In person