Area Supervisor - Kuala Lumpur
Company Overview
TNT Cleaners is a company specializing in integrated cleaning and maintenance service. In addition, we also have a team specialize in all major and minor cleaning projects for commercial, industrial, residential properties
Job Description
General Management
· Oversee daily cleaning and sanitization operations
· Develops and executes cleaning and sanitization activity as per schedule
· Coordinate with client and facility manager for any ad-hoc activities
· Ensure materials consumption within planned budget and forecast
· Ensure all cleaning records are accurate and complete with proper documentation
· To oversee daily cleaning issue & rectify the problem to prevent reoccurrence.
· To oversee a group of cleaners & ensure smooth cleaning operation.
· To report daily activities to client contact and attend monthly meetings/ conduct inspections on behalf of management for progress meetings
· Ensure all statutory and government rules and regulations are being adhered to within the scope of work being undertaken
· To understand contractual obligations and meet customer expectations under the agreement.
· On a weekly or as needs basis, report to the Operations Manager and discuss works that require completion. Attend weekly, or as required meetings with Operations Manager to assess current progress.
· Reporting reports are broken down in accordance with Client guidelines, per site, and per service on a monthly basis or as determined by the Client
Manpower Management
· Manage and supervise overall manpower recruitment and placement system
· Manage daily conversations with staffs and clients
· Set up cleaning Standard Operating Procedures in Hygiene Partner Program and spring cleaning services
· Daily / Weekly location check-in to different job sites for supervision and QC
· Fortnightly / Monthly location check in for salary acknowledgement and documentation for delivery order and quality assurance check with customer
Compliance and Others
· Regular feedback and survey form for all Hygiene Partner Program clients and Spring Cleaning jobs
· Dispatch cleaning staffs for mandatory medical checkups (e.g. Work Permit, ECDA medical declaration, etc.)
· Prepare all documentation in compliance with regulatory requirements (i.e. NEA license renewal, MOM S-Pass and work permit application and renewal, NEA audits, etc.)
· Any other duties as assigned by Management
Key Competencies:
· Ability to work in a team environment with professional and optimistic attitude.
· Able to work independently with limited supervision. Must be proactive and takes action without being prompted.
· Prior work experience in cleanroom or GMP environment is preferred
· Must be able to work shift
· Basic knowledge of computer skills, work proficiently with Microsoft Office and working knowledge of SAP transaction
· A proven track record in contractor cleaning management
· Good communications skills and an ability to deal with individuals at all levels of the organization
· To be proactive in looking for value-add opportunities to increase contract GOP
· Understand Contract obligations
· To be professional in communicating with clients
· Responsible for the adherence to all Occupational Health and safety conditions
· Understand and be proactive in the adherence to al Sodexho policy and procedure guidelines.
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Parental leave
Schedule:
- On call
Work Location: In person
Expected Start Date: 04/14/2025