
LIVE HOST (Permanent Full Time)
Key Responsibilities
1. Host Live Sales: Present and sell products in an engaging and entertaining manner through live-streaming platforms, ensuring viewers remain engaged and informed.
2. Product Presentation: Showcase and demonstrate products, clearly communicating their features, benefits, and unique selling points (USPs) to drive sales.
3. Audience Engagement: Interact with viewers in real-time, responding to comments, answering questions, and addressing concerns to create a positive shopping experience.
4. Sales Techniques: Use persuasive and effective sales techniques to encourage purchases during live sessions, including upselling and cross-selling.
5. Content Planning: Collaborate with the marketing and product teams to plan live content, scripts, and key talking points aligned with the brand’s strategy.
6. Maintain Energy and Enthusiasm: Keep the live-stream entertaining and energetic, encouraging viewers to stay engaged and participate in the conversation.
7. Product Knowledge: Stay informed about the products being sold, including features, specifications, and availability, in order to effectively answer questions and address customer needs.
8. Performance Tracking: Monitor the performance of live selling sessions, including viewer engagement, sales generated, and customer feedback, to continuously improve future sessions.
9. Prepare for Live Shows: Set up the live-stream environment, ensure proper camera angles, lighting, and technical equipment for seamless broadcasts.
Key Competencies
- Sales-Driven: Ability to convert viewers into buyers through persuasive and engaging
presentations.
- Customer-Focused: Strong understanding of audience needs and the ability to cater to those in real-time.
- Adaptability: Comfortable working in a fast-paced, live environment where quick thinking and problem-solving are essential.
- Attention to Detail: Ensures that all aspects of the product are presented accurately and attractively.
KPIs
- Sales revenue generated during live sessions.
- Viewer engagement and participation rates.
- Conversion rate of viewers to customers.
- Viewer retention and session duration.
- Customer satisfaction and feedback.
Job Types: Full-time, Contract, Fresh graduate, Student job
Pay: RM2,500.00 - RM5,000.00 per month
Schedule:
- Fixed shift
- Holidays
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Commission pay
- Performance bonus
Expected Start Date: 04/01/2025