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Supervisor (F&B, Tous Les Jours)

RM 4,000 - RM 4,000 / month

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KEY DUTIES / RESPONSIBILTIES:

  • Be involved in and execute the daily outlet operations.
  • Adhere, implement and comply with the requirement of Standard Operating Procedures (SOP) and quality management strategies.
  • To work together with Store Managers or person(s) assigned by the company to achieve the objectives and targets set for sales, profit and control of operating expenses.
  • Master product knowledge of all SKU.
  • To provide excellent, efficient and consistent level of service to customers.
  • Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
  • Ensure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
  • Ensure the outlet always meet hygiene standards and is ready for service.
  • Maintain high personal appearance/grooming, hygiene standards, tidiness and cleanliness in the outlet.
  • Maintain good communication & working relationships with colleagues for achieving teamwork.
  • Other ad-hoc duties assigned by person(s) nominated by The Company.
  • Hire, train & supervise outlet staff to meet company requirements.
  • Cashiering, Product Packing, Cake Order Service and Product Refill, Product Arrangement and Expiry.
  • Provide answers to queries presented by customers regarding products information and available offers.
  • Outlet hygiene.

JOB REQUIREMENTS:

  • Candidate must possess at least a SPM
  • At least 2 - 3 year(s) of working experience in the related field is required for this position or equivalent retail experience
  • Converse well in English and Bahasa Malaysia
  • Passionate, dynamic and highly motivated individuals who are willing to take initiative and eager to learn
  • Positive attitude and able to work in a fast pace working environment
  • Possess strong leadership quality with excellent customer service and communication skill
  • Able to work in shifts, including Saturdays, Sundays and Public Holidays
  • A strong team player and able to work in fast-paced environment
  • Basic proficiency in Microsoft Office

Job Type: Full-time

Pay: Up to RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay

Work Location: In person