
Supervisor (F&B, Tous Les Jours)
RM 4,000 - RM 4,000 / month
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KEY DUTIES / RESPONSIBILTIES:
- Be involved in and execute the daily outlet operations.
- Adhere, implement and comply with the requirement of Standard Operating Procedures (SOP) and quality management strategies.
- To work together with Store Managers or person(s) assigned by the company to achieve the objectives and targets set for sales, profit and control of operating expenses.
- Master product knowledge of all SKU.
- To provide excellent, efficient and consistent level of service to customers.
- Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
- Ensure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
- Ensure the outlet always meet hygiene standards and is ready for service.
- Maintain high personal appearance/grooming, hygiene standards, tidiness and cleanliness in the outlet.
- Maintain good communication & working relationships with colleagues for achieving teamwork.
- Other ad-hoc duties assigned by person(s) nominated by The Company.
- Hire, train & supervise outlet staff to meet company requirements.
- Cashiering, Product Packing, Cake Order Service and Product Refill, Product Arrangement and Expiry.
- Provide answers to queries presented by customers regarding products information and available offers.
- Outlet hygiene.
JOB REQUIREMENTS:
- Candidate must possess at least a SPM
- At least 2 - 3 year(s) of working experience in the related field is required for this position or equivalent retail experience
- Converse well in English and Bahasa Malaysia
- Passionate, dynamic and highly motivated individuals who are willing to take initiative and eager to learn
- Positive attitude and able to work in a fast pace working environment
- Possess strong leadership quality with excellent customer service and communication skill
- Able to work in shifts, including Saturdays, Sundays and Public Holidays
- A strong team player and able to work in fast-paced environment
- Basic proficiency in Microsoft Office
Job Type: Full-time
Pay: Up to RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
Work Location: In person