Epicareer Might not Working Properly
Learn More

IT Admin Support

RM 2,500 - RM 2,500 / month

Checking job availability...

Original
Simplified

Job Brief

Seeking a skilled IT Engineer to manage and maintain our office IT infrastructure. The ideal candidate will be responsible for ensuring the optimal performance, security, and reliability of all IT systems and networks within the office environment. This role involves troubleshooting hardware and software issues, supporting end-users, and implementing IT solutions to improve efficiency and productivity.

Roles & Responsibility

1. IT Infrastructure Maintenance:

· Maintain and manage all office IT hardware and software, including servers, desktops, laptops, printers, and other peripheral devices.

· Perform regular system updates, backups, and maintenance to ensure system integrity and security.

2. Technical Support:

· Provide first-line technical support to office staff, addressing hardware, software, and network issues.

· Troubleshoot and resolve IT-related problems in a timely and efficient manner.

3. Network Administration:

· Monitor and manage office network infrastructure, including switches, routers, firewalls, and wireless access points.

· Ensure network security and connectivity for all office devices.

4. Documentation & Reporting:User Management:

· Manage user accounts, permissions, and access controls in Active Directory and other systems.

· Assist with onboarding and offboarding of employees, ensuring proper setup and deactivation of IT resources.

5. Customer Service: Software Management:

· Install, configure, and maintain office software applications.

· Manage software licenses and ensure compliance with licensing agreements.

6. Compliance & Safety:Security Management

· Implement and maintain security measures to protect office IT systems and data, including antivirus software, firewalls, and encryption.

· Monitor for potential security breaches and respond to security incidents.

7. Documentation & Reporting:

· Maintain accurate documentation of IT assets, configurations, and procedures.

· Prepare and submit regular reports on IT activities, issues, and resolutions.

8. Project Support:

· Assist with IT projects, including hardware and software upgrades, office relocations, and system implementations.

· Collaborate with other departments to identify and implement IT solutions that support business objectives.

9. Vendor Management:

· Liaise with IT vendors and service providers for procurement, support, and maintenance of IT equipment and services.

· Manage service contracts and ensure timely delivery of vendor services.

Education:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience:

· Minimum of 3-5 years of experience in IT support and maintenance within an office environment.

· Hands-on experience with desktop and server operating systems (Windows, macOS, Linux).

Technical Skills:

· Proficiency in network administration and troubleshooting (LAN/WAN, TCP/IP, DNS, DHCP).

· Experience with Active Directory, Office 365.

· Familiarity with backup solutions, antivirus software, and IT security best practices.

Working Conditions:

· Ability to work flexible hours, including occasional evenings and weekends, as needed.

· Capability to lift and move IT equipment as required.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From RM2,500.00 per month

Benefits:

  • Flexible schedule
  • Parental leave

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Experience:

  • IP networking: 2 years (Required)