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Client Servicing Executive (Retail Industry)

RM 3,500 - RM 4,000 / month

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Client Servicing Executive (Retail Industry)

Key Responsibilities:

  • Act as the main liaison between the company and key retail clients (B2B) or high-value customers (B2C).
  • Manage and maintain relationships with retail partners, distributors, or VIP customers.
  • Handle escalations, resolve complaints, and ensure a high level of customer satisfaction.
  • Oversee customer service strategies to enhance the shopping experience.
  • Monitor retail sales performance and work with internal teams to improve service quality.
  • Assist in planning and executing promotional activities, loyalty programs, or customer engagement initiatives.
  • Provide reports on customer feedback and suggest improvements to management.

Benefits

  • Competitive Salary Package (Basic + Allowances )
  • EPF, SOCSO, EIS, Insurance Coverage
  • Medical Benefits / Dental /Optic / Annual Leave
  • Career Growth and Advancement Opportunities

Interested?

Send us your latest resume now!

Contact: 011-16717283 (HR Department)

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Marketing: 1 year (Preferred)

Work Location: In person