Associate Director, Performance Management
Salary undisclosed
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Job ID: 23532
Location: Bukit Jalil KL, MY
Area of interest: Operations
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 18 Mar 2025
Job Summary
The candidate would be part of the broader CIB Performance Management team generating data insights to drive key business decisions. The candidate will be engaged in various key deliverable within the team focusing on analysing various process data and working with stakeholders to define key metrics and help build the required visualisation for data based decision making. The candidate will prioritize demand for the squad within the capacity of the team, articulating benefits of the work and tracking deliveries from end to end. Additionally the candidate will be expected to contribute to ongoing analytics use cases within the domain, assessing business requirements with consumer stakeholders and delivering insights on data. The candidate will be responsible for Client Coverage Analytics, which will include data sourcing, data transformation, predictive modelling and creating Tableau dashboards.
Key Responsibilities
trategy
Awareness and understanding of the Group's business strategy and model appropriate to the Data Management within Client Coverage. Execution of target state data consumption and distribution model within Client Coverage.
Awareness and understanding of the Group's business strategy and model appropriate to the Data Management within Client Coverage. Execution of target state data consumption and distribution model within Client Coverage.
Business
Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Processes
- Responsible for generating data insight & driving action for various process across CIB function
- Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly
- Engage with business stakeholders cross countries and gather requirement and liaise with ETL team to get the required data preparation.
- Promote analytics driven decision making processes across multiple segments/product portfolios
- Engage and execute the dashboards on Tableau or similar visualization tools. Use historic data and generate predictive analytics.
- Explore statistical and automation tools like R, SAS, Python, and Alteryx for predictive and prescriptive analytics
- Engage relevant technology teams to embed advanced statistical tools
- Prepare and/or contribute to regular updates for various committees and governance forums
- Provide insights to senior management and the network based on MIS and analytics
- Highlight any perceived risks and early alerts to the management based on data analytics
- Perform data validation and dashboard performance optimization
Risk Management
The ability to interpret Client Coverage data utilisation, opportunity for automation of processes and generation of key insights from data, whilst identifying key issues based on this information and put in place appropriate controls and measures.
The ability to interpret Client Coverage data utilisation, opportunity for automation of processes and generation of key insights from data, whilst identifying key issues based on this information and put in place appropriate controls and measures.
Skills and Experience
Governance
Responsible for assessing the effectiveness of the Hive’s arrangements to deliver effective governance, oversight and controls when delivering reporting and insights to business and operations, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Responsible for assessing the effectiveness of the Hive’s arrangements to deliver effective governance, oversight and controls when delivering reporting and insights to business and operations, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Client Coverage Performance Management Team
- Client Coverage Business Development
- T&I, Client Coverage
- Enterprise Technology – Alteryx, Tableau, DataIKU, Informatica
Qualifications
- Data Science
- Data Analytics
- Stakeholder Management
- Data Governance
- Project Management
- Tableau, SAS, Dataiku, Alterxy, R or Python
- SQL and Excel
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers