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IT Sales Representative

RM 12,000 - RM 13,000 / month

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IT Sales Representative

Job Summary:

  • The ideal candidate will be responsible for managing sales processes and driving growth in small and medium-sized business (SMB) accounts.
  • The role involves selling IT hardware products through a back-to-back model, ensuring smooth transactions from sales lead generation to delivery.
  • This position requires strong knowledge of IT hardware solutions, a deep understanding of SMB customer needs, and the ability to close deals by fostering long-term relationships.

Key Responsibilities:

Sales Lead Generation & Qualification:

  • Generate leads from multiple sources, including outbound prospecting, inbound inquiries, and partner channels.
  • Qualify potential customers based on needs, budget, and decision-making process.
  • Identify opportunities for upselling and cross-selling additional IT hardware products and services.

Back-to-Back Sales Execution:

  • Manage the end-to-end sales process, including lead qualification, proposal creation, and order closing.
  • Ensure all sales transactions align with company policies and pricing models.

Customer Relationship Management:

  • Develop and maintain strong relationships with SMB customers, understanding their needs and providing tailored IT hardware solutions.
  • Provide ongoing support to customers to ensure satisfaction and retention.
  • Act as the point of contact for SMB customers throughout the sales cycle.

Product Knowledge & Market Awareness:

  • Stay up-to-date with the latest IT hardware products and industry trends.
  • Provide customers with expert advice on product specifications, compatibility, and performance.
  • Assist in creating and maintaining sales collateral and presentations.

Sales Forecasting & Reporting:

  • Provide accurate sales forecasts and reporting on sales activity and pipeline status.
  • Track key performance indicators (KPIs) and sales targets, ensuring consistent achievement of sales goals.

Collaboration & Teamwork:

  • Collaborate with internal teams (sales, marketing, logistics, and finance) to ensure smooth order processing and delivery.
  • Work closely with channel partners, resellers, and distributors to maximize sales opportunities.

Key Qualifications:

Experience:

  • Minimum 2-4 years of experience in sales, preferably in the IT hardware industry or related technology sales.
  • Experience working in a back-to-back sales model (working with resellers, distributors, or external partners).

Skills:

  • Strong communication, negotiation, and interpersonal skills.
  • Proven ability to manage the sales process from lead generation to close.
  • Excellent understanding of IT hardware products (servers, workstations, storage, networking, etc.) and solutions.
  • Ability to work with CRM software and sales tools (e.g., Salesforce, HubSpot).

Knowledge:

  • Strong understanding of the SMB market and its unique requirements in terms of IT hardware.
  • Familiarity with industry trends, competitive products, and pricing structures.

Education:

  • Bachelor’s degree in Business, Marketing, IT, or a related field is preferred.

Job Type: Full-time

Pay: RM12,000.00 - RM13,000.00 per month

Work Location: In person