T
IT Sales Representative
RM 12,000 - RM 13,000 / month
Checking job availability...
Original
Simplified
IT Sales Representative
Job Summary:
- The ideal candidate will be responsible for managing sales processes and driving growth in small and medium-sized business (SMB) accounts.
- The role involves selling IT hardware products through a back-to-back model, ensuring smooth transactions from sales lead generation to delivery.
- This position requires strong knowledge of IT hardware solutions, a deep understanding of SMB customer needs, and the ability to close deals by fostering long-term relationships.
Key Responsibilities:
Sales Lead Generation & Qualification:
- Generate leads from multiple sources, including outbound prospecting, inbound inquiries, and partner channels.
- Qualify potential customers based on needs, budget, and decision-making process.
- Identify opportunities for upselling and cross-selling additional IT hardware products and services.
Back-to-Back Sales Execution:
- Manage the end-to-end sales process, including lead qualification, proposal creation, and order closing.
- Ensure all sales transactions align with company policies and pricing models.
Customer Relationship Management:
- Develop and maintain strong relationships with SMB customers, understanding their needs and providing tailored IT hardware solutions.
- Provide ongoing support to customers to ensure satisfaction and retention.
- Act as the point of contact for SMB customers throughout the sales cycle.
Product Knowledge & Market Awareness:
- Stay up-to-date with the latest IT hardware products and industry trends.
- Provide customers with expert advice on product specifications, compatibility, and performance.
- Assist in creating and maintaining sales collateral and presentations.
Sales Forecasting & Reporting:
- Provide accurate sales forecasts and reporting on sales activity and pipeline status.
- Track key performance indicators (KPIs) and sales targets, ensuring consistent achievement of sales goals.
Collaboration & Teamwork:
- Collaborate with internal teams (sales, marketing, logistics, and finance) to ensure smooth order processing and delivery.
- Work closely with channel partners, resellers, and distributors to maximize sales opportunities.
Key Qualifications:
Experience:
- Minimum 2-4 years of experience in sales, preferably in the IT hardware industry or related technology sales.
- Experience working in a back-to-back sales model (working with resellers, distributors, or external partners).
Skills:
- Strong communication, negotiation, and interpersonal skills.
- Proven ability to manage the sales process from lead generation to close.
- Excellent understanding of IT hardware products (servers, workstations, storage, networking, etc.) and solutions.
- Ability to work with CRM software and sales tools (e.g., Salesforce, HubSpot).
Knowledge:
- Strong understanding of the SMB market and its unique requirements in terms of IT hardware.
- Familiarity with industry trends, competitive products, and pricing structures.
Education:
- Bachelor’s degree in Business, Marketing, IT, or a related field is preferred.
Job Type: Full-time
Pay: RM12,000.00 - RM13,000.00 per month
Work Location: In person