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Customer Engagement Specialist

RM 2,500 - RM 3,500 / month

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Job Responsibilities :

  • Meet and greet customers
  • Assigning customers to available executives
  • Attending to telephone calls & inquiries
  • Monitor selected activities e.g test drive and demo car movement
  • Updating database
  • Preparation of reports and related documents
  • Assist in CSI and CRM activities
  • Assist in administrative duties

Job Requirement :

  • Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
  • Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. Fresh graduates, are encouraged to apply.
  • Pleasant outlook & personality with good communication and interpersonal skills
  • Ability to conversation English.
  • Candidates MUST be able to work on rotated weekends including Public Holiday - Shifts may start as early as 8.00am and ended as late as 7.00pm (depending on assigned shifts)

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development