Customer Service Specialist - Junior role
Daythree is an award-winning business process management company focused on delivering exceptional customer experiences through innovation and insights. Our expertise lies in Customer Experience Lifecycle Management, setting us apart with our unique approach and innovative solutions.
This is a full-time on-site role for a Customer Service Specialist - Junior based in WP, Kuala Lumpur. The role involves providing excellent customer support, ensuring customer satisfaction, maintaining proper phone etiquette, and delivering exceptional customer service and experience. The Customer Service Specialist will handle customer inquiries and complaints, provide information about products and services, and ensure a high level of customer satisfaction.
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and complaints professionally
- Strong problem-solving skills
- Previous experience in a customer service role is advantageous
- High school diploma or equivalent; additional qualifications will be an advantage
Daythree is an award-winning business process management company focused on delivering exceptional customer experiences through innovation and insights. Our expertise lies in Customer Experience Lifecycle Management, setting us apart with our unique approach and innovative solutions.
This is a full-time on-site role for a Customer Service Specialist - Junior based in WP, Kuala Lumpur. The role involves providing excellent customer support, ensuring customer satisfaction, maintaining proper phone etiquette, and delivering exceptional customer service and experience. The Customer Service Specialist will handle customer inquiries and complaints, provide information about products and services, and ensure a high level of customer satisfaction.
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and complaints professionally
- Strong problem-solving skills
- Previous experience in a customer service role is advantageous
- High school diploma or equivalent; additional qualifications will be an advantage