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Sales Order Acceptance
JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE
JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE
- Receive SOCI via SPARKS from PQM, ensure all order sync to D365 are accounted for.
- Manage generic emails (MYSOrders & MYSSOC) on incoming Purchase order form customers. Timely channel order to PQM for quotation and SOCI preparation.
- Manage Customer's Portal for order acceptance
- Ensure SOCI orders with complete attachments - Customer's PO/customer acceptance order document, IDS approval Quotation.
- Adhere to daily order cut off to ensure order process with no further delay.
- Validate orders upon acceptance in D365
- Item, Price, Qty, Customer's Details
- Payment details (AR, CBD, Deposit, Payment Schedule)
- Others-ACOS, Warranty period, Warranty Provision, Process Type
- Issue Proforma Invoice/ Deposit Invoice
- Verify with PQM, FSS &MSC for discrepancy on order details respectively before order confirmation.
- Create SO in D365 for exception order NOT sync from SPARKS - Repeat order for none equipment.
- Revision on existing Sales order sync from SPARKS.
- Ensure information provided for Sales Order creation is align with SOCI.
- Adhere to daily order cut off to ensure order process with no further delay.
- Work with FSS & CC closely follow up on customer's payment for CBD, Deposit or AR issue.
- Work with MSC for stocks allocation.
- Initiate indent request and work with IM to monitor and track indent/shipment status.
- Daily review and track master list of open orders. Responsible to update FSS should there be any challenges on meeting customer delivery deadline.
- Work closely with IM, MSC, Finance, FSS, Customer for ALL inquiries pertaining to orders fulfilment. Insert correct Delay reason codes for ALL Open orders.
- Work with FSS for confirmation ship date and ensure complete information (& documents) hand over to Delivery Cycle (DC).
- Receive transfer request, validate details:
- Item, Serial number/batch number, Location, Customer's Details
- Assess and arrange to meet all transfer operation handling requests
- Work with FSS/MSC for delivery schedule conflict / item variances.
- Create Transfer order.
- Booking Transporter.
- Monitor and work with Logistic to ensure transfer requests deliver on-time and fulfil all operation handling request.
Sales Order Acceptance
JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE
JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE
- Receive SOCI via SPARKS from PQM, ensure all order sync to D365 are accounted for.
- Manage generic emails (MYSOrders & MYSSOC) on incoming Purchase order form customers. Timely channel order to PQM for quotation and SOCI preparation.
- Manage Customer's Portal for order acceptance
- Ensure SOCI orders with complete attachments - Customer's PO/customer acceptance order document, IDS approval Quotation.
- Adhere to daily order cut off to ensure order process with no further delay.
- Validate orders upon acceptance in D365
- Item, Price, Qty, Customer's Details
- Payment details (AR, CBD, Deposit, Payment Schedule)
- Others-ACOS, Warranty period, Warranty Provision, Process Type
- Issue Proforma Invoice/ Deposit Invoice
- Verify with PQM, FSS &MSC for discrepancy on order details respectively before order confirmation.
- Create SO in D365 for exception order NOT sync from SPARKS - Repeat order for none equipment.
- Revision on existing Sales order sync from SPARKS.
- Ensure information provided for Sales Order creation is align with SOCI.
- Adhere to daily order cut off to ensure order process with no further delay.
- Work with FSS & CC closely follow up on customer's payment for CBD, Deposit or AR issue.
- Work with MSC for stocks allocation.
- Initiate indent request and work with IM to monitor and track indent/shipment status.
- Daily review and track master list of open orders. Responsible to update FSS should there be any challenges on meeting customer delivery deadline.
- Work closely with IM, MSC, Finance, FSS, Customer for ALL inquiries pertaining to orders fulfilment. Insert correct Delay reason codes for ALL Open orders.
- Work with FSS for confirmation ship date and ensure complete information (& documents) hand over to Delivery Cycle (DC).
- Receive transfer request, validate details:
- Item, Serial number/batch number, Location, Customer's Details
- Assess and arrange to meet all transfer operation handling requests
- Work with FSS/MSC for delivery schedule conflict / item variances.
- Create Transfer order.
- Booking Transporter.
- Monitor and work with Logistic to ensure transfer requests deliver on-time and fulfil all operation handling request.