Credit Management Executive (Collections/ Credit Control)

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Credit Management Executive (Credit Control/ Collections) is responsible in verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks he/ she has to perform include managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make an Impact by:

Debt Collection:

• Following up on overdue accounts for enterprise/ corporate clients and preparing reports for submission
• Develop and maintain relationships with customers to ensure timely payment of outstanding debts.
• Implement collection strategies to minimize overdue accounts and resolve payment disputes

Account Reconciliation:

• Reconcile accounts to ensure all payments are applied correctly and discrepancies are resolved promptly.
• Investigate and resolve customer disputes and queries regarding payments, ensuring minimal impact on cash flow.

Collaboration with Internal Teams:

• Ensure adherence to financial regulations and internal control procedures.
• Address customer inquiries promptly to facilitate timely payments and collaborate with the Sales team to resolve any billing or contractual issues.
• Generate regular reports on accounts receivable aging, collections, and credit performance.
• Foster and sustain strong relationships with customers and internal stakeholders.

Skills for Success

• Bachelor’s degree in finance, accounting, or a related field (or equivalent experience)
• Proven experience with minimum of 2 years in a credit control or accounts receivable role
• Strong knowledge of credit control processes and relevant legal procedures
• Strong analytical, communication, and negotiation skills in English
• Proficient in Microsoft Excel and possess basic accounting knowledge
• Meticulous and strong eye for detail
• Experience with SAP is highly advantageous

Join us on our mission to continue defining the future of financial services. Apply Now!

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Credit Management Executive (Credit Control/ Collections) is responsible in verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks he/ she has to perform include managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make an Impact by:

Debt Collection:

• Following up on overdue accounts for enterprise/ corporate clients and preparing reports for submission
• Develop and maintain relationships with customers to ensure timely payment of outstanding debts.
• Implement collection strategies to minimize overdue accounts and resolve payment disputes

Account Reconciliation:

• Reconcile accounts to ensure all payments are applied correctly and discrepancies are resolved promptly.
• Investigate and resolve customer disputes and queries regarding payments, ensuring minimal impact on cash flow.

Collaboration with Internal Teams:

• Ensure adherence to financial regulations and internal control procedures.
• Address customer inquiries promptly to facilitate timely payments and collaborate with the Sales team to resolve any billing or contractual issues.
• Generate regular reports on accounts receivable aging, collections, and credit performance.
• Foster and sustain strong relationships with customers and internal stakeholders.

Skills for Success

• Bachelor’s degree in finance, accounting, or a related field (or equivalent experience)
• Proven experience with minimum of 2 years in a credit control or accounts receivable role
• Strong knowledge of credit control processes and relevant legal procedures
• Strong analytical, communication, and negotiation skills in English
• Proficient in Microsoft Excel and possess basic accounting knowledge
• Meticulous and strong eye for detail
• Experience with SAP is highly advantageous

Join us on our mission to continue defining the future of financial services. Apply Now!