Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

General Manager / Director (Gaming / BPO )

Salary undisclosed
Checking job availability...
Original
Simplified

Position Overview

This role provides a unique opportunity to establish overseas customer service subsidiaries from the ground up, recruit and manage teams, and create a world-class global customer service system in the gaming industry. With fast-paced and challenging projects, this position offers significant learning and growth opportunities, along with international team management experience. You will explore innovative customer service concepts tailored to the global gaming community while collaborating closely with game development and operations teams, gaining deep insights into the industry.

Key Responsibilities

  • Establish and manage overseas customer service subsidiaries based on business needs, fostering a strong service culture and talent development framework.
  • Support customer service supervisors across various game projects, ensuring excellent frontline service within the company's global customer support system.
  • Continuously optimize workflows and standards, establish data frameworks and monitoring systems, track key performance indicators (KPIs), proactively identify and resolve issues, and enhance player experience.
  • Gather and analyze user feedback, bridging the gap between users and product teams to drive product optimization and improve overall user satisfaction.

Job Requirements

  • Experience: 5+ years in customer service management, with expertise in team building and managing multinational teams of over 50 people.
  • Customer-Centric Mindset: Strong sensitivity to customer needs, a deep focus on customer experience, and a willingness to innovate and implement new service models.
  • Preferred Background: Entrepreneurial experience, BPO industry experience, or large-scale customer service team management.
  • Industry Knowledge: Prior experience in the internet or gaming sector is a plus, with a preference for SLG (Simulation & Strategy) gaming enthusiasts.
  • Personal Traits: Self-driven, eager to learn, results-oriented, and ready to take on challenges.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Position Overview

This role provides a unique opportunity to establish overseas customer service subsidiaries from the ground up, recruit and manage teams, and create a world-class global customer service system in the gaming industry. With fast-paced and challenging projects, this position offers significant learning and growth opportunities, along with international team management experience. You will explore innovative customer service concepts tailored to the global gaming community while collaborating closely with game development and operations teams, gaining deep insights into the industry.

Key Responsibilities

  • Establish and manage overseas customer service subsidiaries based on business needs, fostering a strong service culture and talent development framework.
  • Support customer service supervisors across various game projects, ensuring excellent frontline service within the company's global customer support system.
  • Continuously optimize workflows and standards, establish data frameworks and monitoring systems, track key performance indicators (KPIs), proactively identify and resolve issues, and enhance player experience.
  • Gather and analyze user feedback, bridging the gap between users and product teams to drive product optimization and improve overall user satisfaction.

Job Requirements

  • Experience: 5+ years in customer service management, with expertise in team building and managing multinational teams of over 50 people.
  • Customer-Centric Mindset: Strong sensitivity to customer needs, a deep focus on customer experience, and a willingness to innovate and implement new service models.
  • Preferred Background: Entrepreneurial experience, BPO industry experience, or large-scale customer service team management.
  • Industry Knowledge: Prior experience in the internet or gaming sector is a plus, with a preference for SLG (Simulation & Strategy) gaming enthusiasts.
  • Personal Traits: Self-driven, eager to learn, results-oriented, and ready to take on challenges.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037