Front Desk Receptionist
About Us
NADI Clinic is a premier provider of regenerative medicine and aesthetic treatments. We are committed to deliver exceptional care and personalized experiences for our clients. Our clinic is fully licensed by KKM, CKAPS, and LCP, ensuring that we meet the highest standards of safety and quality in the industry.
At NADI Clinic, we believe in the power of advanced medical solutions to enhance health and beauty. Our dedicated team includes highly skilled regenerative medicine and aesthetic doctors who specialize in a variety of treatments in order to meet the unique needs of each client.
Vision
“Our vision is to be the leading healthcare provider in Malaysia, focusing on futuristic treatment method, regenerative medicine for aesthetics and longevity.”
Mission
"Our mission is to deliver personalized care that harnesses the latest advancements such as cell therapy, namely stem cells and exosomes in medical technology and treatments. We aim to seamlessly integrate innovative regenerative medicine and aesthetic services, providing our clients with a comprehensive approach to achieving their health and beauty goals."
Job Description
1. Ensure timely and accurate scheduling of appointments and efficient patient flow within the clinic.
2. Respond to customer inquiries via phone, email, and WhatsApp with professionalism and efficiency.
3. Manage invoicing, process payments, and conduct end-of-day sales reporting.
4. Responsible for updating patient information and sending reminders for appointment.
5. Collect patient feedback forms and address any feedback or concerns in a timely manner.
6. Assist with inventory management and ordering of office supplies as needed.
7. Support daily administrative tasks and perform ad-hoc duties as assigned.
Requirement
1. Ability to communicate in both Mandarin and English, other languages will be an advantage
2. Proven experience in customer service will be considered a plus.
3. Excellent computer skills, including proficiency with Microsoft Office.
4. Well-organized and responsible, with strong problem-solving abilities.
5. Ability to work under pressure.
6. Preferably a detailed oriental and fast learner.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Free parking
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
Work Location: In person