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Customer Service Representative

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Gerbang Nusajaya, Malaysia
RM 2,800 - RM 2,800 / month

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LOCATION:

  • Bandar Medini, Nusa Jaya, a fast-developing city that offers a variety of opportunities
  • (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

JOB SCOPE:

  • Handling inbound calls/emails/livechat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
  • Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.

REQUIREMENTS:

  • Good English communication skills (spoken & written)
  • Minimum SPM (Must pass BM & SEJ)
  • Fresh Graduates are welcomed to start their first career in a call center - Full Training Provided

WORKING HOURS:

  • Rotational shift 24/7
  • 9 hours working a day (inclusive of 1 hour break)
  • 6 working days a week with 1 day off (depending on scheduled shifts)

Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: Up to RM2,800.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Are you able to Start Immediately?
  • Do you have own transportation

Work Location: In person