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Customer Service Executive

RM 3,000 - RM 4,000 / month

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  • Answering incoming calls from customers and providing prompt, courteous, and efficient assistance
  • Effectively addressing customer concerns, escalating issues when necessary, and ensuring a positive customer experience
  • Maintaining accurate and detailed records of all customer interactions
  • Identifying opportunities to improve customer satisfaction and contributing to the development of customer service processes and procedures
  • Collaborating with cross-functional teams to ensure seamless service delivery

Job Benefit:

  • Annual Performance Bonus
  • 5 working days
  • Yearly Increment.
  • Career Advancement.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Maternity leave
  • Parental leave

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)