
Customer Service Executive
RM 3,000 - RM 4,000 / month
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- Answering incoming calls from customers and providing prompt, courteous, and efficient assistance
- Effectively addressing customer concerns, escalating issues when necessary, and ensuring a positive customer experience
- Maintaining accurate and detailed records of all customer interactions
- Identifying opportunities to improve customer satisfaction and contributing to the development of customer service processes and procedures
- Collaborating with cross-functional teams to ensure seamless service delivery
Job Benefit:
- Annual Performance Bonus
- 5 working days
- Yearly Increment.
- Career Advancement.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Maternity leave
- Parental leave
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)