Epicareer Might not Working Properly
Learn More

Customer Service Executive | E-Hailing Project | April Intake

RM 1,900 - RM 2,100 / month

Checking job availability...

Original
Simplified

JOB REQUIREMENTS:

-Excellent communication and writing skills in English and Bahasa Malaysia.

-SPM leavers are encouraged to apply.

-Able to work on rotational shifts.

-Prior working experience in the call service industry will be an added advantage.

-Good problem solving skills and ability to perform under a high paced working environment.

JOB DESCRIPTION:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products.

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM1,900.00 - RM2,100.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person